NIGERIA STANDARD DELIVERY

Construction of your units starts 48 hours after purchase. Your order cannot be changed after that. All sales are final.
It will take 10/14 working days for the wig to be completely made. We do not accept express service as all wigs must be neatly and carefully made. Standard deliveries are carried out Monday to Friday(excluding weekends and public holidays). You will receive a tracking number once your order has been shipped and it takes 2 business days for your order to get to you after shipment. You can track your order by visiting www.dhl.com
A signature may be required upon receipt,
If you are unavailable to take delivery of your parcel the courier will leave a delivery message

INTERNATIONAL DELIVERY

International delivery is available from Monday to Friday and it takes 5 working days from the moment your order is dispatched.
Construction of your unit starts 48 hours after purchase and your order cannot be changed after that .All sales are final
It will take 10 Working days for your wig to be made and
15 working days for wholesale wigs to be mad. We do not accept express service as all wigs must be neatly and carefully made.

International delivery costs N10,800 (30 USD )for up to 2 kg.
A tracking number will be sent to you via email after your order has been shipped.
You can track your order by visiting www.dhl.com

A signature may be required upon receipt
Any custom charges on orders placed must be paid for by the recipient,we are not responsible for such charges and have no control over the costs as custom policies and import duties vary from country to county.

If you are unavailable to take delivery of your parcel,the delivery courier will leave a card.
Please note that orders will not be delivered on any public holiday dates in your country, on these occasions delivery should be expected to arrive the next working day .

UNDELIVERED ORDER
You will be able to follow your order with the tracking number that is provided via email once your parcel gets dispatched,if the estimated delivery time has passed and you still have not received your order please email us at Joannishairterprise.com.

We aim to meet the delivery time stated,however during busy periods delivery may take longer than usual,we cannot be held responsible for any lost or stolen parcel as a result of delivery instructions provided by you.