We make high quality braided wigs here at Jo Annis Hairterprise company, and we guarantee customer’s 100% satisfaction for all our products. We are fully convinced you will get and like exactly what you ordered. However human error can’t be underrated,in a rare case where a customer gets the wrong order e.g. Style,color,length,we offer exchange provided that none of the following terms and conditions have been breached.

  • Orders are still in good condition and must be returned in the original package and lace uncut.
  • All returns/exchange must be made within 24/48 hours of recorded receipt.
  • Exchange are available for product of equal value,no exchange of product with a lesser or higher value,whenever mistake is from our end we will take full responsibility for the return shipping fee.
  • Customized orders cannot be returned under any circumstance.

Thanks for your patronage